Privacy Policy

Effective Date: 20 November 2023

Last Updated: 20 November 2023

1. Introduction

This Privacy Policy describes how Modern Identity Private Limited ("we," "us," or "our") collects, uses, stores, and protects your personal data when you use our website and services at askmeidentity.com. We are committed to complying with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and ensuring the privacy and security of your personal information.

2. Data We Collect

We may collect the following categories of personal data:

Identity Data: Name, date of birth, gender, government-issued identification details.
Contact Data: Email address, phone number, residential address.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Service Usage Data: Information about how you use our website and services.
Other Data: Any additional information you voluntarily provide to us.

3. How We Use Data

We use your personal data for the following purposes:

To provide and maintain our services.
To verify your identity and ensure security.
To communicate with you regarding updates, support, and notifications.
To improve our website, services, and user experience.
To comply with legal obligations under the DPDP Act and other applicable laws.

4. Legal Basis for Processing (Section 6, DPDP Act)

We process your personal data based on the following legal grounds as per Section 6 of the DPDP Act:

Your explicit consent for specific purposes.
Necessity for the performance of a contract or service.
Compliance with a legal obligation.
Legitimate interests, provided they do not override your fundamental rights.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we will securely delete or anonymize your data.

6. Third-Party Sharing

We may share your personal data with third parties only in the following circumstances:

With service providers who assist us in delivering our services (e.g., cloud hosting, payment processors).
To comply with legal requirements or respond to lawful requests by public authorities.
With your explicit consent.

We ensure that all third parties adhere to data protection standards compliant with the DPDP Act.

7. Your Rights as a Data Principal (Sections 12-14, DPDP Act)

Under the DPDP Act, you have the following rights regarding your personal data:

Right to Access: You can request details about the personal data we hold about you.
Right to Correction and Erasure: You can request correction of inaccurate data or deletion of your data, subject to legal exceptions.
Right to Grievance Redressal: You have the right to raise concerns about our data processing practices.
Right to Nominate: You may nominate another individual to exercise your rights in the event of death or incapacity.

To exercise any of these rights, please contact us at support@askmeidentity.com.

8. Children's Data (Section 9, DPDP Act)

We do not knowingly collect or process personal data from individuals under the age of 18 without verified parental consent, as required under Section 9 of the DPDP Act. If we become aware that we have collected such data without consent, we will take steps to delete it promptly.

9. Grievance Redressal (Section 13, DPDP Act)

If you have any concerns or grievances regarding the processing of your personal data, you may contact our Data Protection Officer at:

Sumit Kumar Tiwari
Email: sumit@askmeidentity.com

We will acknowledge your grievance within 48 hours and resolve it in accordance with the DPDP Act.

10. Contact Information

For any questions or requests related to this Privacy Policy or your personal data, please contact us at:

Modern Identity Private Limited
Website: https://askmeidentity.com
Email: support@askmeidentity.com
Data Protection Officer: Sumit Kumar Tiwari
DPO Email: sumit@askmeidentity.com